Revision 9 September 2026.
Select account deletion in app privacy settings or email support@lexilex.com. Provide your account email or identifier and say whether you want the whole account or specific data deleted. For guest accounts or Apple sign-in, you can use another contact email and describe your sign-in method.
You do not need to give a reason. Do not send passwords, sign-in codes or card details. We can help verify account ownership where needed.
The profile, personal materials, progress and related data without a continuing lawful basis are deleted. Necessary accounting records and claim information may be kept; we will explain why and for how long. See the Privacy Policy for details.
We inform you of action within one month; a legally permitted extension is explained during the first month. You may request an export before deletion. Deleted data may be unrecoverable.
Deleting the account or app does not cancel a subscription. Cancel renewal separately in App Store or Google Play. Mention any purchase or refund help you need in your request.